SUPPORT AND FAQs
This section provides downloads and answers to questions you may have concerning using your new Meto products.

Meto Classic S
Information material
Videos

Meto Classic M
Information material
Videos

Meto Classic L
Information material
Videos

Meto Classic XL (Giant)
Information material
Videos

Meto Basic S
Information material
Videos

Meto Basic M
Information material
Videos
FAQs
A compilation of frequently asked questions and answers to them can be found here. Should you have a question that is not answered here, please contact us using the “I need further support” contact form. We will respond to your request and contact you as quickly as possible.
Pricing guns, general
Pricing guns are manually operated, mechanical tools that print and dispense labels. Pricing guns can be used to label goods with a wide range of information, quickly and easily.
Pricing guns are used for effective and legally binding communication with customers at the product level. They enable you to communicate prices, expiry dates and other mandatory information quickly and easily on your product by means of printed labels. These contribute to effective customer communication.
Areas of application fields include:
- Article number
- Use-by date
- Letters
- Code
- Date
- Egg marking
- Company name
- Company printing
- Weight information
- Sizes
- Large print
- Unit prices
- Best before date
- Year dates
- Quantities
- Numbers (e.g. Batch, Charge, Lot)
- Deposit
- Mandatory information in accordance with the Food Information Regulation (FIR) and HACCP
- Prices
- Price reductions
- Discounts
- Slogan
- Textile labeling
- Currencies
- Advertising & promotions
Advantages of Meto pricing guns:
- Experience with and continuous development of pricing guns since 1959
- Efficient identification and labeling at product level
- Child’s play
- Fast and straightforward
- Light and robust
- Ergonomic for fatigue-proof working
- Requires little effort owing to the optimum design of lever travels
- Clearly legible print images
- Fast and easy label roll changing
- Fast and clean ink roll changing
- Ready for immediate use
- Warranty and support at all times
Pricing guns are available in a wide range of standard variants.
A basic distinction is drawn between pricing guns according to their area of application. The area of application in turn determines the final label size and the number of lines and digits printed by the pricing gun.
Our Product Finder enables you to find the best Meto pricing gun for your application. Use filters to select your application area and you will be offered a selection of the most suitable pricing guns.
Any pricing gun should be durable and robust. Another requirement is that a pricing gun must be both easy for the user to use and ergonomic in its application. Besides the quality of its workmanship, a pricing gun should be ideally suited to the intended area of application. An ideal, certified combination of the pricing gun itself, suitable labels and a high-quality ink roll yield a perfect print image.
Use our Product Finder to find the best Meto pricing gun for your application. Use filters to select your application area and you will be offered a selection of the most suitable pricing guns.
Depressing the trigger causes the print ribbon/stamp to be guided over a roller-shaped stamp pad and moistened with black ink. In the same step, the stamp is pressed onto a label, producing the impression/print image. Owing to the carefully engineered lever action in the tool, very little force is required to operate the pricing gun.
When the trigger is released, the printed label is ejected from the front of the gun on a dispensing lip. The label roll inside the tool is automatically indexed, placing the next label in exactly the right position for the next print operation.
Individual print points can be set to the desired value by means of an adjusting knob on the printhead: simply move the slider to the position to be changed, then turn the wheel until the desired value appears in the viewing window of the printhead. Each individual digit can be adjusted in this way. Blank values can also be selected for positions on the label that are to remain unprinted. Finally, move the slider back to its initial position. The print ribbon/stamp is now set to the desired print image.
The instructions for use for your particular pricing gun can be found above the FAQs in this section.
Use our Product Finder to find labels suitable for your pricing gun.
Use our Product Finder to find ink rolls suitable for your pricing gun.
A pricing gun consists of plastic and metal parts. You can dispose of the pricing gun together with normal household waste. The ink roll also contains no hazardous substances; it to can therefore also be disposed of together with normal household waste.
Problems with your pricing gun
The instructions for use for your particular pricing gun can be found above the FAQs in this section.
The instructions for use for your particular pricing gun can be found above the FAQs in this section.
- First ensure that you are using the correct label size in your pricing gun (see image).
- Secondly, make sure that the labels are inserted correctly. Consult the instructions for use for your particular pricing gun (see above, instructions for use)
- If your pricing gun still does not work, please contact us here

For further assistance, please contact us using the contact form.
Labels and ink roll
The instructions for use for your particular pricing gun can be found above the FAQs in this section.
Use our Product Finder to find labels suitable for your pricing gun.
- First ensure that you are using the correct label size in your pricing gun (see image).
- Secondly, make sure that the labels are inserted correctly. Consult the instructions for use for your particular pricing gun (see above, instructions for use)
- If your pricing gun still does not work, please contact us here

With their universal transport cut (UTC), our labels are suitable for all standard pricing guns with the corresponding label size, such as Meto, Contact, Blitz, Tovel, Open, Sato, Etimark, Samark, Herlitz, Prix, Avery Zweckform.
Only labels marked “deep-freeze” are suitable for such applications. In our Product Finder, filter for the “deep freeze” adhesive property to find suitable Meto labels.
Labels are not usually suitable for outdoor use. Labels and ink rolls specially intended for this purpose, which are UV-resistant and weatherproof/waterproof, are however also available. We look forward to hearing from you!
No. Special labels for textiles, which possess special adhesive properties and can be removed from textiles without leaving any residue, are required for this purpose. We look forward to hearing from you!
The instructions for use for your particular pricing gun can be found above the FAQs in this section.
On average, a single ink roll can print up to 30,000 labels.
Thanks to Meto’s coordinated overall concept comprising the pricing gun print ribbon, ink and labels, the labels dry within 5 seconds of being dispensed.
Standard Meto labels are optimized for indoor use, but can also be used outdoors. We offer special label/ink roll combinations for permanent applications in outdoor areas exposed to intense sunlight (such as garden centers). Please contact us here.
The label backing tape is coated with a thin silicone film. Once the label has been peeled off, the silicone remains on the backing tape. In Germany and Austria, the coated backing material must be disposed of in the residual waste bin and NOT in the waste paper recycling bin.
We are currently working on alternatives which do not require the use of silicone.
Used ink rolls contain no harmful substances and may therefore be disposed of together with normal residual waste
Genuine Meto ink rolls contain no harmful substances, and therefore present no danger should they come into contact with the skin.
Should you get ink on your skin, the best way to remove it is with household dish-washing agent or alcohol-based cleaning agents.
We will be happy to send you the safety data sheet for our ink upon request. Please contact us here.
We would be pleased to produce custom labels on request, pre-printed for example with your company logo. Please contact us here.
For further assistance, please contact us using the contact form.